We will ship your order 24 hours after the payment is cleared.
We ship Monday – Thursday.
- Shipping small items such as cartridges (lamps) will be by default via standard registered mail unless requested and paid for otherwise.
- Shipping Silkn devices will be carried out by express service (DHL/EMS) depending on the location.
- Once your order is processed we will provide you with a tracking number. Please make sure that you leave your right email address when you complete the order.
- Please note that we are not responsible for any delays at customs in your country. Further, we are not responsible for any duty or custom taxes in your country.