Warranty Policy

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Silkn-edge offers a 1 year warranty on all its products except disposable lamps/cartridges. 

Only the original buyer may use the warranty. If you would like to replace or repair your silkn device please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. . You will be asked to provide a receipt or invoice of your purchase which confirms your name and date of purchase.

Please note that if you send your product back to us, you must ensure that you wrap and pack your package properly so that no damage is caused to it. Any damages during shipment to us will not be covered by the warranty. Please also provide us with a tracking number for the shipment so we can track it.

Shipping Charges - When shipping the item back to us the buyer will pay for shipping of the returning unit. Silkn-edge will pay for shipping and packaging of the unit back to you. 

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