Return and Cancellation Policy

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Cancellation and Return Policy

Cancellation
If you have placed an order with Silkn-edge and wish to cancel it, you may do so within 2 hours as we usually process orders and ship them as soon as they come in. Processing time can vary between 1 - 24 hours, depending on the time and day you placed the order. 

Return Policy
You may return a new item that you bought with us which has not been opened or used within 14 days from the date you received your package. To do so, please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. . We will provide you with a refund, excluding the shipping cost and a 5% return fee. Please note that you will also pay for the shipment back to us. 

Any item bought from us which has been opened or used may not be returned or refunded. The products we sell are products of the esthetic field and may not be used by anyone else but the buyer, therefore we cannot resell them. For items that have been opened or used we can offer a repair or replacement service if needed. 

For more information about out Return Policy please contact us. 

 

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